Well on the hottest day of the year when we were at 90 last Monday my central air stopped cooling the house ( the unit was 37+ y.o.) and again they were here first thing the next morning to see if it could be fixed. Unfortunately it had reached its end of life.
They were here bright and early yesterday at 8am and by noon I had a beautiful new system.
If you ever need heating, cooling or plumbing these are your guys. They really have great customer service and the service guys are all really nice!”
“We had a great experience with your company. From start to finish, the service and installation of our new air conditioner was great. Starting with Bruce, who sat down with us to figure out what type of system we needed and give us a realistic job estimate. Then Brandon and Don spent at least 8 hours installing the new HVAC system and they took the time to explain how this new system worked. They were just in time because that was the weekend that our area got 90 degree weather. Thank you from the bottom of our heart! I call this company for all our heating and plumbing problems!
Michelle Bonner”
“Thanks to (Plumber) Chris and (HVAC &Electric) Dustin. They gave my home a thorough check-up today. They explained everything, were very courteous and professional and cleaned up perfectly. Dustin did repairs to the A/C and investigated a problem we had with lights and set our minds at ease. Chris gave me some great info on a plumbing project I am planning that I didn't know about. McVay always has the best technicians and I really appreciate it, thanks!”
“On 5/14/26 we had a new furnace and air conditioner installed in our home. Alex Illig and Blake White were the two installers. They covered up the floors to keep carpets clean and removed the old equipment and hauled it away. The new furnace and A/C units were installed neatly and professionally. Alex and Blake both explained how the new system worked with the new wi-fi thermostat that was also installed. They cleaned up when finished and left our house as though they were never here. As new customers of McVay, we couldn't be happier with their services.”
“Dustin was very professional and knowledgeable. He explained everything he did in “user friendly” terms. I would request Dustin to be my service tech moving forward. I was very impressed with what he did, and how he went about doing it.”
“We are a very new member of the McVay plumbing and heating customer base . On Sunday May 2nd our Carrier 58MVPPO80 26 years old furnaces that quit working . We placed a service call to McVay at 9:07 am, and had a technician at our house by10:30. The technician Zach Baughman arrived on site and immediately started diagnosis the problem . He was immediately able to diagnose our problem by having a good knowledge and understanding of our furnace, within 5 minutes he determined that our secondary heat ex changer was most likely the problem . In addition Zach informed us of the history of our Carrier 58MVP furnace and a 2007 class action lawsuit that Carrier lost. Up until recently we were using a competitor for services on our furnace in fact they were the installation company . But in 25 years they never informed us about this settlement .
Regrettably Zach wasn't able to repair the furnace due to the failure of the secondary heat ex changer . But he immediately contacted the comfort department , and setup an appointment with John Ackerman for 2:30 that afternoon . John, called around noon and was able to get to our home by 12:30. John was extremely helpful ,knowledgeable and professional . John reviewed our situation and recommend what appears to be a perfect solution for our house . To be honest our furnace has not been installed as of yet. But I am truly expecting a problem free installation . I will let everyone know .”
“My water heater started leaking at around 2:00 p..m. After turning off the water and moving some things that were getting wet, I called McVay and was told that someone would come after 4:00. At around 6:30, Chuck showed up and by 9:00 p.m., I had a new water tank and hot water in the pipes. Chuck was friendly, courteous, efficient and thorough. From leak to back in operation in seven hours! The bill was even a bit less than I had anticipated, based on my internet research about the cost of this work in the Pittsburgh area. Highly recommended!”
“Matt and Zack installed a water filter system and tankless system for my home. Amazing work and very friendly. Can’t thank them enough for the help and explanations throughout the job. McVay is always the first thought that comes to my mind for any job in my home!”
“Zack S did a great job! He reviewed our options for repair/replace. Showed us what the root cause was. In the end it was inevitable that our furnace needed replaced and since the AC was causing the issue leaking onto the furnace, well let’s just say it was an unexpected expense but was necessary. He explained options without pressure and allowed us to make the decisions. He helped us go through the process since there wasn’t a sales person available at the time. His knowledge, patience, and friendly customer service was spot on! Great job, Zack! We appreciate you!”
“Mike G was fantastic! He examined my furnace adjusted some settings and got it working properly. My home is now maintaining the set temperature even in subzero weather. He is very knowledgeable and explained each thing he was doing. Very satisfied with his work.”